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Hardware Support & IT Maintenance
Extended lifespan for IT equipment
We offer comprehensive hardware support and IT maintenance to ensure your IT infrastructure operates optimally. Our certified technicians have expert knowledge in all types of hardware and can help you with everything from emergency troubleshooting to preventive maintenance.
Our support process
We start with a thorough inventory of your existing hardware and create a customized maintenance plan. Our proactive approach minimizes the risk of unexpected downtime and significantly extends the lifespan of your IT equipment.
Hardware We Support
Why choose our hardware support?
We understand that reliable hardware is the foundation of your business. That's why we offer expert knowledge and fast service to keep your IT environment in top condition.
Technicians
Hardware technicians with knowledge of different types of IT equipment.
Fast response
Support for hardware problems when needed.
Preventive maintenance
Proactive maintenance that extends lifespan and reduces downtime.
Fast response
We try to get out quickly to help.
Our support levels
Basic support
Phone support weekdays 08-17. Remote diagnostics and basic troubleshooting of hardware problems.
Premium support
24/7 support with guaranteed response time within 2 hours. On-site service and preventive maintenance programs.
Critical support
Dedicated technician on site. Immediate response for critical systems with spare parts and backup equipment.
Fast response
We guarantee fast response on all support cases. For critical systems we offer on-site service within 4 hours, 24 hours a day, 7 days a week.
Standard support:
- • Response within 4 hours during office hours
- • Remote diagnostics and troubleshooting
- • Spare parts ordering and installation
- • Documentation and reporting
Emergency service (24/7):
- • Immediate response within 30 minutes
- • On-site technician within 4 hours
- • Backup equipment and spare parts
- • Prioritized escalation procedure
Ready to get started?
Benefits:
- Technicians
- Fast response
- Preventive maintenance
- Cost savings
Includes:
- Support for all types of IT hardware
- 2-4 hour response time for critical systems
- On-site service and remote support
- Access to original spare parts
- Regular maintenance visits
- Detailed reporting and documentation
Contact us today to discuss how we can help your company with Hardware Support & IT Maintenance.